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--- lbaops:lbamonitortroubleshooting [2014/03/01 14:10]
ste616
+++ lbaops:lbamonitortroubleshooting [2015/12/18 16:39] (current)
@@ Line 17: / Line 17: @@
   *  Note first whether it appears as though the observatory has "frozen"; that is the latest update time is fine, but the data (eg. az and el) are not changing. In this case the most likely issue is that the code that queries the drive PCs is broken at the observatory. Contact Jamie Stevens or Jamie McCallum to get this fixed.
-  *  If the latest update time is showing that the data is stale, then the first thing to check is if the MoniCA server at the observatory is running. If it is, then the SSH tunnel may be broken. The SSH tunnel for Hobart is run from the ATNF machine mentok, while the SSH tunnel for Ceduna is run from the ATNF machine kaputar. The command used for the Hobart tunnel is: <code>ssh -L mentok:8051:newsmerd:8051 -L mentok:8052:newsmerd:8052 jstevens@newsmerd.phys.utas.edu.au</code> Please note that this does not need to be run by connecting to newsmerd as ''jstevens'', but the command does need to be run from mentok, and the machine you connect to must be able to access newsmerd directly. The command used for the Ceduna tunnel is: <code>ssh -L kaputar:8051:ops1cd:8051 -L kaputar:8052:ops1cd:8052 jstevens@ares.phys.utas.edu.au </code>. Since you need to keep these sessions open for the monitoring to keep working, it is best to run them in a screen session.
+  *  If the latest update time is showing that the data is stale, then the first thing to check is if the MoniCA server at the observatory is running. If it is, then the SSH tunnel may be broken. The SSH tunnel for Hobart is run from the ATNF machine mentok, while the SSH tunnel for Ceduna is run from the ATNF machine kaputar. The command used for the Hobart tunnel is: <code>ssh -L 8051:newsmerd:8051 -L 8052:newsmerd:8052 observer@ares.phys.utas.edu.au -N -g </code> Please note that this command does need to be run from mentok. The command used for the Ceduna tunnel is: <code>ssh -L 8051:ops1cd:8051 -L 8052:ops1cd:8052 observer@ares.phys.utas.edu.au -N -g </code>. Since you need to keep these sessions open for the monitoring to keep working, it is best to run them in a screen session.

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