Helpdesk and Feedback from users

For help with observing preparations, observations or data reduction, your Observing Expert is your first point of contact. They can involve other ATNF staff as needed.

For ASKAP Guest Science Projects, the ASKAP Operations team will assist during the project specification phase and with observing and processing.

For general questions, archival data enquiries, or feedback, contact ATNF.feedback [at] csiro.au. Feedback and helpdesk requests will be recorded, triaged and tracked.

Computing

• Computing Infrastructure
• Request a ATNF computer account
• SSH access – ATNF specifics sets out how to access ATNF facilities remotely.
• To request a password reset, send an email to ATNF.feedback [at] csiro.au.
• Requesting disk space and compute

Telescope operations

Each of our telescopes has a different set of operating and support procedures. The observers pages will connect you to user guides and tools for observers.