ATNF Visitor Services Group

Visitors Questionnaire

To help us ensure that we provide the best possible service to our visitors we ask you to take some time to complete our feedback form. Please be assured that your feedback is welcome and appreciated. It is important for us to know of any improvements that users of ATNF facilities might suggest. Your feedback will be sent anonymously to the Visitors Services Group (VSG) Project Leader.

Please select the ATNF site that you visited this time (more than one site can be selected)

Marsfield

Mopra

Narrabri

Parkes

Using the scale below please rate the service you received as asked in the following questions. You also have the opportunity to add comments for most questions.

Rating

5

4

3

2

1

 

Excellent

 

=

Unsatisfactory

 

What was the length of your stay?

1 - 3 days

3 - 7 days

7 - 14 days

14 - 28 days

longer

 

Were the VSG staff you dealt with helpful and courteous during your stay?

5

4

3

2

1

Comments:

 

Was the accommodation clean?

5

4

3

2

1

Comments:

 

Was the accommodation comfortable?

5

4

3

2

1

Comments:

 

Are there any changes you would like to see made to the accommodation that would have made your stay more enjoyable or comfortable?

Comments:

 

How did you find the quality and the size of the meals that you were served (applicable to Parkes and Narrabri only)?

5

4

3

2

1

Comments:

 

Are you happy with variety of food available for breakfast?

5

4

3

2

1

Comments:

 

Do you have any recommendations you would like to make regarding the meals? (applicable to Parkes and Narrabri only)?

Comments:

Please answer yes or no to the following questions. Did you receive enough information, before and during your stay, regarding:

Transport to the site

Yes No

Safety induction information

Yes No

Access to keys (Marsfield only)

Yes No

Access to the site after hours

Yes No

Information regarding meals on sites

Yes No

Information regarding lodge/quarters facilities available on the site for visitors

Yes No

Information about shops, restaurants, transport etc

Yes No

Information regarding internet access for visitors at the lodges/quarters

Yes No

 

Are there any other general comments/suggestions you would like to make:

 

 

 

Would you like the VSG Project Leader to contact you regarding any of your comments/suggestions?

Yes No

If you answered yes, please provide your email address:

 

 

 

Visitors
Public