< Previous | Contents | Next >

2. The Stakeholders

The ATNF is a major facility that is used by astronomers from many countries as well as being part of a larger, government research organization, the CSIRO. Five stakeholder groups may be identified, although these are not necessarily independent of each other.

  • ATNF Staff, visitors and students

  • Astronomers

  • Engineers

  • CSIRO

  • Government

  • General Public

  • External Contractors

Figure 1 illustrates the relationships between the stakeholder groups and the ATNF website. Arrows pointing towards the central website circle represent a group contributing or exercising control over the website. An arrow pointing towards the group show a usage of information from the website.


Stakeholder

Uses

Requirements

ATNF Staff

  • Administration and internal information

  • Management

  • News

  • Technical documentation and help services

  • Online tools

  • Meetings

  • Publishing to web

  • Up-to-date information

  • Simple navigation and quick access to all areas of the site

  • Comprehensive documentation

  • Simple techniques for publishing documents to the website

Astronomers

  • Research project details

  • Research data and images

  • Conference times and details

  • Applications for use of facilities

  • Contact information

  • Visitors information

  • Facility capabilities

  • Simple navigation

  • Comprehensive information

  • Links between researchers and projects

  • Search facilities


Engineers

  • Research project details

  • Engineering solutions

  • Facility and group capabilities

  • Contact information

  • Visitors information

  • Simple navigation

  • Comprehensive information

  • Links between researchers and projects

  • Search facilities

CSIRO

  • News

  • Contact information

  • Management information

  • Images

  • Integration with CSIRO electronic services and plans


Federal Government



  • Compliance with Federal Government web standards

General Public

  • Education

  • Observatory information

  • Astronomy

  • Project overviews

  • History

  • Images

  • Access to astronomical and observatory images

  • Content targeted at a general skills and knowledge level

  • Attractive presentation

External Contractors

  • Technical Documentation

  • Contact information

  • Comprehensive information


< Previous | Contents | Next >

Software
Public